Privacy Policy
Last updated: January 2025
At Juntas Seguras, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community savings pool platform.
Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Phone number (optional)
- Profile information you choose to provide
- Authentication credentials (stored securely)
Financial Information
To facilitate pool contributions and payouts, we may collect:
- Payment method details (processed through secure third-party providers)
- Transaction history within the platform
- Contribution and payout records
Usage Information
We automatically collect certain information when you use our platform:
- Device information and browser type
- IP address and general location
- Pages visited and features used
- Login times and session duration
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Facilitate participation in savings pools
- Process contributions and distribute payouts
- Send important notifications about your pools and account
- Provide customer support and respond to inquiries
- Improve our platform and develop new features
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With Pool Members: Your name and contribution status may be visible to other members of pools you join
- Service Providers: We work with trusted third parties who help us operate our platform (payment processors, hosting providers)
- Legal Requirements: When required by law, court order, or government request
- Protection: To protect the rights, property, or safety of Juntas Seguras, our users, or others
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication with optional two-factor authentication
- Regular security assessments and updates
- Limited access to personal data by authorized personnel only
- Secure payment processing through PCI-compliant providers
Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how users interact with our platform. You can control cookie settings through your browser.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us through the Help Center or email us directly.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through our Help Center.